Oshi Terms and Conditions

At Oshi, we provide these Terms and Conditions to govern your use of our online casino services. By registering an account or using our platform, you agree to be bound by these terms. We operate under the license E-gaming license No. 0000002 issued by Tobique Gaming Commission, and our services are owned by Novatrix SRL, incorporated under the laws of Costa Rica.

Account Registration and Eligibility

When you register at Oshi Casino, you must provide accurate and complete information. We require that all players meet the following criteria to access our services:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction
• You must provide truthful personal information during registration
• You are responsible for maintaining the confidentiality of your Oshi casino login credentials
• You may only maintain one account with us
• You must not be residing in a restricted jurisdiction

We reserve the right to verify your identity at any time and may request additional documentation. If you fail to provide required verification documents, we may suspend your account until verification is complete.

Deposits and Withdrawals

Our Oshi online casino accepts deposits through various payment methods including Visa, Mastercard, e-wallets, and cryptocurrencies. We maintain minimum deposit requirements starting from 10 EUR depending on your chosen currency and payment method.

Deposit Terms

At Oshi Casino, we process deposits instantly for most payment methods. You acknowledge that:

• We may charge fees for certain payment methods as disclosed during the deposit process
• Minimum deposits vary by payment method and currency
• We reserve the right to reject deposits from certain sources
• All deposits must originate from accounts in your name

Withdrawal Policies

Our Oshi casino withdrawal process is designed to be efficient while maintaining security. We aim to process all withdrawal requests within 72 hours of approval, subject to verification requirements.

Withdrawal limits apply as follows:

• Daily limits: Maximum 4,000 EUR or currency equivalent
• Weekly limits: Maximum 8,000 EUR or currency equivalent
• Monthly limits: Maximum 30,000 EUR or currency equivalent
• We may divide larger payouts into monthly installments at our discretion

Bonuses and Promotions

At Oshi, we offer various bonuses including our welcome package of up to 4,000 EUR plus 200 free spins. When you claim any Oshi casino bonus, you agree to the following terms:

• Bonuses are subject to wagering requirements as specified
• We may require you to enter an Oshi casino bonus code for certain promotions
• Free spins must be used within the specified timeframe
• Bonus abuse will result in forfeiture of bonus funds and winnings
• We reserve the right to modify or cancel promotions at any time

Our Oshi Casino no deposit bonus offers are subject to specific terms including maximum cashout limits. You must meet all requirements to withdraw winnings from promotional offers.

Gaming Rules and Conduct

When playing at our Oshi crypto casino, you agree to use our services fairly and in accordance with game rules. We prohibit the following activities:

• Using software or systems to gain unfair advantages
• Colluding with other players
• Attempting to manipulate our systems or games
• Using our platform for money laundering or other illegal activities
• Creating multiple accounts to abuse bonuses

We monitor all gaming activity and reserve the right to void bets and winnings if we detect suspicious behavior.

Account Closure and Suspension

At Oshi Casino, we may suspend or close your account for violations of these terms. You may also request account closure at any time by contacting our support team at support@oshi.io.

Upon account closure:

• Any remaining balance will be returned to you after deducting applicable charges
• Pending bonuses will be forfeited
• We will cease all marketing communications unless required by law
• You may not create new accounts without our express permission

Responsible Gaming

We are committed to promoting responsible gambling at our Oshi casino online platform. We provide tools to help you control your gaming activity, including deposit limits, session time limits, and self-exclusion options.

If you experience gambling-related problems, we encourage you to seek help from professional organizations. We will assist you in implementing appropriate restrictions on your account.

Limitation of Liability

Our liability to you is limited to the extent permitted by law. We are not responsible for losses arising from:

• Technical failures or interruptions to our service
• Unauthorized access to your account due to your negligence
• Third-party payment processor delays
• Force majeure events beyond our control

Intellectual Property

All content on our Oshi casino mobile platform, including software, graphics, and text, is protected by intellectual property rights. You may not reproduce, distribute, or create derivative works without our written permission.

Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy. By using our services, you consent to our data processing practices as described in our privacy documentation.

Dispute Resolution

Any disputes arising from your use of our services will be governed by the laws of Costa Rica. We encourage you to contact our customer support team first to resolve any issues before pursuing formal dispute resolution.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of significant changes through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms and Conditions or need assistance with your account, please contact us at support@oshi.io or through our 24/7 live chat service.